Returns & Exchanges

At Keller International, we stand behind the quality of our professional beauty equipment and salon furniture. If you are not completely satisfied with your purchase, we offer a straightforward return process within 30 days of delivery to ensure your business continues to run smoothly.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer service team with your order number and reason for return to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Equipment

  Ensure all items are securely packed in their original, unassembled condition and include all original packaging materials, manuals, and hardware.

• 3.
  Ship to Warehouse

  Affix the provided RMA label to the exterior of the crate or box and ship the items back to our distribution center using a tracked freight or parcel carrier.

• 4.
  Inspection and Refund

  Once our technicians inspect the returned equipment for quality assurance, we will process your refund or store credit, minus any applicable restocking fees, within 7-10 business days.